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Go to the shop#Frequently asked questions
What are your hours of operation?
Hours are Monday through Friday from 10am to 5pm. We are open 1 Saturday a month. Early morning or late afternoon appointments are available but require a procedure payment in advance.
Is there a consultation fee for new patients?
A $100 consultation fee is requested at the time of booking to reserve your appointment time. This amount can be applied toward your treatment and may be forfeited in the case of a no-show or cancellation with less than 48 hours' notice.
What is your cancellation policy?
Please provide at least 48 hours' notice in the case of cancellation. If less notice is given, a $50 cancellation fee applies. No-shows or cancellations within 48 hours may result in a $75 fee.
How do you categorize facial balancing areas?
- Upper Face: Includes areas like the forehead, glabellar, crow’s feet, undereye, temples, and cheeks.
- Lower Face: Includes the jawline, nasolabial folds, marionette lines, and lips.
- Full Face: Combination of all upper and lower facial areas.
- Neck: Focuses on areas such as platysma bands.
- Full Face and Neck: Comprehensive treatment for both face and neck.
How often should I treat with injectables?
Neuromodulators like Botox, Dysport, and Xeomin should be used every 3-4 months. Fillers can last between 6-12 months, with a recommended reassessment every 5-6 months.
Do you accept insurance?
No, we do not accept insurance. Our services are elective and not covered by insurance, but we offer payment plan options like Cherry and Care Credit.
What treatment works best for aging facial skin?
Treatments vary depending on individual needs and may include:
- Dermal fillers
- BOTOX or Xeomin
- Chemical peels
- Laser skin resurfacing
- RF microneedling
- PRP skin rejuvenation
- Enzymes
- Exosomes
- Non-surgical facelift with PDO Threads
- Dermal fillers
- BOTOX or Xeomin
- Chemical peels
- Laser skin resurfacing
- RF microneedling
- PRP skin rejuvenation
- Enzymes
- Exosomes
- Non-surgical facelift with PDO Threads
Will my results look natural?
I don’t want to look unnatural.
Beatriz’s philosophy is that less is more, ensuring results that appear natural and fresh. Her favorite quote is, “A good injectable should never be detectable.”
What are the most popular aesthetic treatments?
The most popular treatments include Botox, dermal fillers, platelet-rich plasma, skin boosters, and chemical peels.
What are the most common side effects of aesthetic treatments?
Common side effects include redness, swelling, bruising, and tenderness. Severe side effects are rare but may include infection or allergic reactions.
What type of chemical peel is best?
We offer three types of chemical peels, selected based on skin condition, sensitivity, and recovery time. A light peel, performed regularly, can keep skin looking refreshed and youthful.
Can Botox create a slimmer, more feminine jawline?
Yes, Botox can be injected into the masseter muscles to slim the jawline over time, especially for those who clench their jaws or grind their teeth.
How long does it take for home delivery?
Delivery times vary for FedEx and UPS. Typically ranges from 1 to 5 business days, depending on the shipping option selected and the destination. For exact delivery estimates, we will send you a tracking number.
How often should I have skin care treatments?
Skin care treatments should be done every 3-4 weeks to align with the skin’s natural cell turnover.
Are Botox and fillers the same?
No, Botox is a neurotoxin that relaxes muscles, while dermal fillers add volume to the skin to fill in wrinkles.
Can we do a virtual consultation?
Yes, virtual consultations are available with a $100 fee, though in-person consultations are recommended for more precise treatment recommendations.
Why is Beatriz Lam considered the best master injector in the region?
Beatriz prioritizes quality over quantity, offering individualized, state-of-the-art treatments. She is highly educated and certified in the latest aesthetic techniques, consistently participating in global conferences.
Are Radiesse and hyaluronic acid dermal fillers the same?
No, Radiesse is made of calcium hydroxyapatite and stimulates collagen production, while hyaluronic acid fillers add hydration and volume. Both are used for different types of treatments.
